🚚 Oohganics Shipping & Delivery Policy

Effective Date: 05.01.26
Thank you for shopping at Oohganics! We're committed to delivering your clean beauty products as quickly and safely as possible. Below you’ll find everything you need to know about our shipping and delivery process.

📦 SHIPPING WITHIN AUSTRALIA

We currently ship Australia-wide using trusted courier and postal services.

Standard Shipping

Zone 1 - Within Victoria

• 2 to 8 business days • Orders $19.00–$98.00 - $7.99
• 2 to 8 business days • Orders $99.00 and up - FREE SHIPPING

• 2 to 8 business days • Orders $19.00–$98.00 -$9.99
• 2 to 8 business days • Orders $99.00 and up - FREE SHIPPING

• 2 to 8 business days • Orders $19.00 and up - $11.99
• 2 to 8 business days • Orders $99.00 and up - FREE SHIPPING

Express Shipping

• Zone 1 - Within Victoria
  • 1 to 4 business days - $11.99 
  • 1 to 4 business days • Orders $179.00 and up - FREE
• Zone 2 - ACT, QLD, NSW
  • 1 to 4 business days • Orders $19.00 and up - $13.99
    1 to 4 business days • Orders $179.00 and up - FREE
    
    
• Zone 3 - NT, SA, TAS, WA 
  • • 1 to 4 business days • Orders $19.00 and up - $15.95
    • 1 to 4 business days • Orders $179.00 and up - FREE

• Estimated Delivery Time: 1–4 business days*

• *Delivery times are estimates and may vary based on location, public holidays, and carrier delays.

• 🌏 INTERNATIONAL SHIPPING
• At this time, Oohganics does not ship internationally. We are working toward expanding to select international markets in the near future.

• 🕓 ORDER PROCESSING TIME

• Orders are processed within 1–2 business days from the time your order is placed.

• Orders placed on weekends or public holidays will be processed the next business day.

• 📮 TRACKING YOUR ORDER

• Once dispatched, you will receive a shipping confirmation email with a tracking number.

• If you haven’t received your tracking email within 3 days, please contact us at hello@oohganics.com.au

• 📦 PACKAGING & SUSTAINABILITY
• We use minimal, eco-conscious packaging that is recyclable or compostable whenever possible. Our goal is to deliver your products beautifully and responsibly.

• 🛑 DELIVERY ISSUES

• Oohganics is not liable for lost, stolen, or undelivered parcels where tracking confirms delivery.

• Please ensure your delivery details are correct at checkout. We cannot redirect parcels once they are dispatched.

• If your order is delayed or arrives damaged, please notify us within 48 hours with photos and order details so we can assist.

• ❓NEED HELP?
• For all shipping and delivery questions, email us at hello@oohganics.com.au with your order number and enquiry.